Policies

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Effective Date: 5-01-26 Last Updated: 5-01-26

At Red Rock RV Park we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect.

1. Personal Information. We may collect: Name, Email address, Phone number, Billing and payment information, Reservation details (dates, RV type, preferences).

2. Automatically Collected Information : IP address, Browser and device information, Pages visited and time spent, Referring website.

3. Cookies & Tracking Technologies

We use cookies and similar technologies (e.g., pixels, analytics tools) to improve your experience and analyze usage.

How We Use Your Information

We process your information to : Provide and manage reservations, Process payments, Communicate with you, Improve website performance, Send marketing communications (with consent where required), Comply with legal obligations

Legal Basis for Processing (GDPR). If you are in the European Economic Area (EEA), we rely on: Contractual necessity (to fulfill bookings), Legitimate interests (to improve services), Consent (for marketing and cookies), Legal obligations

Sharing of Information. We do not sell personal data for money. We may share data with: Payment processors, Website hosting and analytics providers, Booking/reservation platforms, Legal authorities when required

Your Privacy Rights. GDPR Rights (EEA Residents). You have the right to: Access your data, Correct inaccurate data, Request deletion (“right to be forgotten”), Restrict or object to processing, Data portability, Withdraw consent at any time

CCPA/CPRA Rights (California Residents)

You have the right to: Know what personal data we collect and how we use it. Request deletion of your data, Correct inaccurate information, Opt out of the sale or sharing of personal data, Limit use of sensitive personal information (if applicable), Not be discriminated against for exercising your rights

We do not sell personal information. To exercise your rights, contact us at the details below.

Cookies & “Do Not Sell or Share” Notice

We may use third-party tools such as: Google Analytics, Advertising pixels (if applicable) These tools may collect data for analytics or advertising. You can: Adjust cookie settings in your browser, Opt out via cookie consent banners. Use “Do Not Track” or Global Privacy Control signals where supported

Data Retention

We retain personal data only as long as necessary to: Provide services, Comply with legal obligations, Resolve disputes

Data Security

We implement reasonable safeguards to protect your data. However, no system is completely secure.

International Data Transfers. If you access our website outside the United States, your data may be transferred and processed in the U.S., where data protection laws may differ.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from children.

Updates to This Policy. We may update this Privacy Policy periodically. Changes will be posted here with an updated date.

If you have questions or wish to exercise your rights:

Red Rock RV Park
📍 1000 Hanks Trail, Woodward, OK 73801
📞 580-292-0684
📧 info@redrockrvparkllc.com

Accessibility Statement

Red Rock RV Park is committed to ensuring digital accessibility for all visitors, including people with disabilities. We strive to improve the user experience for everyone and apply relevant accessibility standards whenever possible. Our Commitment We aim to make our website accessible and usable in accordance with widely recognized standards, including the Web Content Accessibility Guidelines (WCAG)

We are continually working to improve the accessibility of our website to ensure all users can access information about our RV park, amenities, and booking services.

Accessibility Features

We have taken steps to support accessibility, including:

Clear and consistent navigation
Readable fonts and color contrast
Alternative text for images where appropriate
Mobile-friendly and responsive design
Simple, easy-to-use booking experience

Accessibility is an ongoing effort, and we regularly review our website to identify and fix potential barriers. As technology evolves, we aim to continue improving accessibility for all users.

Third-Party Content

Some areas of our website may rely on third-party services (such as booking platforms or maps). While we encourage accessibility from these providers, we cannot guarantee full compliance on their platforms.

Need Assistance?

If you experience any difficulty accessing content on our website or need assistance with booking, we are happy to help.

Please contact us:

Red Rock RV Park
📍 1000 Hanks Trail, Woodward, OK 73801
📞 580-292-0684
📧 info@redrockrvparkllc.com

We will do our best to provide the information you need in an accessible format.

Feedback

We welcome your feedback on the accessibility of our website. If you have suggestions or encounter any barriers, please let us know so we can continue to improve.

Terms & Conditions

Welcome to Red Rock RV Park. By accessing our website, making a reservation, or staying at our park, you agree to the following Terms & Conditions.

Reservations & Payments

All reservations are subject to availability.

Full or partial payment may be required at the time of booking.

We reserve the right to refuse or cancel any reservation at our discretion.

Rates are subject to change without notice.

Cancellations & Refunds

Cancellation and refund policies will be provided at the time of booking.

Failure to cancel within the required time may result in forfeiture of deposit or full payment.

No-shows may be charged the full reservation amount.

Check-In & Check-Out

Check-in and check-out times will be provided upon booking.

Contactless check-in instructions may be provided.

Early check-in or late check-out may be available upon request and subject to fees.

Guest Responsibilities

Guests agree to:

Maintain a clean and orderly site

Follow all posted park rules and guidelines

Respect other guests and maintain a quiet environment

Comply with all local, state, and federal laws

RV Requirements

All RVs must be in good working condition and appearance.

We reserve the right to deny entry to RVs that do not meet park standards.

Use of Property

Sites are for recreational use only unless otherwise approved.

No illegal activities are permitted on the premises.

Open fires, generators, and other activities may be restricted based on park rules.

Pets

Pets are allowed but must be supervised at all times.

Guests must clean up after pets.

Aggressive or disruptive animals are not permitted.

Liability Disclaimer

Guests use the property at their own ris

Personal injury
Loss, theft, or damage to personal property
Accidents caused by other guests or third parties

Damage to Property

Guests are responsible for any damage caused to park property.

Costs for repairs or replacement may be charged to the guest.

Utilities & Services

We strive to provide reliable utilities (electric, water, sewer, WiFi), but do not guarantee uninterrupted service.

Temporary outages may occur and do not qualify for refunds.

Website Use

By using our website, you agree:

Not to misuse or attempt to disrupt the site
Not to submit false or misleading information
That all content is owned by Red Rock RV Park and may not be copied without permission

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of any changes.

Governing Law

These Terms & Conditions are governed by the laws of the State of Oklahoma.

Contact Information

If you have questions about these Terms & Conditions, please contact:

Red Rock RV Park
📍 1000 Hanks Trail, Woodward, OK 73801
📞 580-292-0684
📧 info@redrockrvparkllc.com